PRIVACY POLICY
1. Introduction
This Privacy Policy describes how THE UNKNOWN METEORA EXPERIENCES, based in
Gavros, Kalambaka, Greece, and legally represented by Aikaterini Tzika, collects, uses,
stores, and protects the personal data of its visitors and customers through the
website https://www.theunknownmeteora.com/ (hereinafter referred to as “the Website”).
The use of our Website and services implies full and unconditional acceptance of this policy.
If you disagree with any of its terms, please refrain from using our Website or services.
This policy may be updated periodically to reflect changes in legislation or internal
procedures. We recommend checking this page regularly to stay informed. Continued use of
the Website after any changes constitutes acceptance of the updated terms.
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2. Principles of Personal Data Protection
At THE UNKNOWN METEORA EXPERIENCES, we fully respect your right to privacy.
We collect personal data only when it is absolutely necessary for the operation of our
services and always in accordance with applicable European and national legislation.
We do not sell, rent, or share personal information with third parties unless required by law
or necessary for the execution of agreed services (e.g. tour activities or reservations).
If you are under 16 years old, you may use our Website and services only with the consent
of a parent or guardian.
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3. Legal Framework
The processing of your personal data is carried out in accordance with:
• Regulation (EU) 2016/679 – GDPR,
• Greek Law 4624/2019 on the protection of personal data, and
• Any other relevant legislation or regulation applicable in Greece.
Users have the right to access, rectify, erase, restrict processing, data portability, and object
to processing.
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4. Information We Collect
When you visit or use our Website, the following data may be collected:
• Basic contact details (name, email, phone number)
• Information about your device or browser
• Anonymous visitor statistics via Google Analytics
The data is used solely for communication, customer service, service improvement, and
statistical analysis.
5. Communication via the Website
When you contact us through the contact form or email, your data is transmitted securely
via encrypted connection (SSL / TLS) and is not permanently stored.
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6. Newsletter
If you subscribe to our newsletter, your email address is securely stored on an external
platform (e.g. Mailchimp).
You may unsubscribe at any time.
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7. Use of Cookies
Cookies are small files that help improve your browsing experience. They are used for
navigation, statistics, and preferences.
You can disable cookies through your browser settings, but some functions of the Website
may not work properly.
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8. Data Security
Our company implements technical and organizational measures to protect your data.
All communication is carried out via SSL (HTTPS).
In the event of a data breach, we notify the relevant authorities within 72 hours.
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9. Data Sharing
We do not share data with third parties unless required by law or necessary for service
execution.
All our partners are GDPR-compliant and bound by confidentiality agreements.
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10. Data Controller
Data Controller: Aikaterini Tzika
Company: THE UNKNOWN METEORA EXPERIENCES
Address: Gavros, Kalambaka, P.C. 42200, Greece
Email: info@theunknownmeteora.com
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11. Contact
For any issue related to your personal data, you may contact us at the above email address.
We will respond within a reasonable timeframe in accordance with the GDPR.