top of page

TERMS & CONDITIONS

1. Company Information
Company Name: THE UNKNOWN METEORA EXPERIENCES
Location: Trikala, Greece
Phone: +30 6978377337
Email: theunknownmeteora@gmail.com
2. General
The Company provides outdoor activities including hiking, mountaineering, via
ferrata, climbing, archery, mountain biking (MTB), yoga, and related services.
Participation requires:

  • Good physical and mental condition

  • Compliance with instructions

  • Appropriate equipment

All activities involve inherent risks. Participation constitutes full acceptance of these
risks and of the Activity Participation & Safety Terms.
3. Bookings & Payments
A booking is valid only upon:

  • Completion of participation form

  • Acceptance of all terms

  • Payment (deposit or full)

Payment confirms acceptance of:

  • Terms & Conditions

  • Liability Insurance terms

  • Privacy Policy

4. Cancellations & Changes
The Company may modify or cancel activities for safety reasons.
Participant cancellations:

  • Day activities: Full refund if canceled 16+ days before

  • Other cases: Partial or no refund depending on timing

No refund applies if:

  • Participant is removed for safety reasons

  • Participant fails to follow instructions

5. Participant Responsibilities
Participants must:

  • Follow guide instructions

  • Be properly equipped

  • Be physically capable

  • Inform the Company of medical conditions

Failure may result in exclusion without refund.
6. Health Declaration
Participants confirm they are physically and mentally fit and have disclosed any
relevant medical conditions.
7. Insurance
Participants acknowledge that:

  • The Company does NOT provide personal insurance

  • Personal insurance is their own responsibility

8. Limitation of Liability
To the maximum extent permitted by law, the Company is not liable for:

  • Injury

  • Loss or damage

  • Accidents

Except in cases of:

  • Gross negligence

  • Willful misconduct

9. Photography
Photos/videos may be used for promotional purposes only with participant consent.
10. Governing Law
Greek Law applies.
Jurisdiction: Courts of Trikala.

bottom of page